For over 40 years, Phoebe Caldwell DSc has pioneered the development of communication support for individuals on the autistic spectrum, opening up channels of communication and emotional engagement for thousands of individuals across the UK whose previous experience had been one of social and emotional isolation. Phoebe's work has been recognised nationally when she won The Times/Sternberg Award, which celebrates the achievements of people aged 70 or over who have done most for society in their older age. Internationally, Phoebe collaborates with a range of professionals from countries including Denmark, the Netherlands, Russia, Australia and Canada. Phoebe's way of working is distinctive in that it is rooted in respect for the identity of the individual as they are. The Caldwell Foundation uses the terms Responsive Communication and Intensive Interaction to describe Phoebe's approach to communication support. At the heart of Phoebe's work is her one-to-one work with individuals on the autistic spectrum who find communication difficult. When Phoebe provides this one-to-one support, family and care-givers are there observing so that they can learn the approach and use it themselves with the individual. In this way, Intensive Interaction is used as a continuous communication tool so that the individual always has a meaningful point of reference. Phoebe is employed by the NHS and local authorities to work with difficult-to-provide-for individuals. As part of this, she trains professionals, therapists, managers, practitioners, parents and carer-givers. Phoebe is the author of several books and research papers and has produced a number of training films.