Terry Wykowski was educated at the graduate and post graduate Ievels in both the United States and at the University of Oxford in England. She has an extensive background in Organizational Behavior and Psychology. Her work background includes internal and external consulting in change management and training; she has led consulting assignments for large organizations in the U.S. and in Europe. Neil Douglas has a background in information technology and management at all Ievels. He was a Chief Information Officer, a Senior Vice President for a large organization and served as President of two high technology companies. His research and consulting assignments in Organizational Behavior utilize his extensive background in leading change as a senior executive.