Timothy M. Franz is Professor of Psychology at St. John Fisher University, USA. He has authored or co-authored five books, over 30 peer-reviewed publications, and many practical articles. He presents about improving leaders and teams at international conferences and in many organizations.

Lauren A. Vicker is Communications Professor Emeritus at St. John Fisher University, USA. She has researched, published, and presented in the areas of group dynamics, professional communication, including business and healthcare, diversity hiring, and applied mass communication theory. She is a marketing and social media volunteer for several non-profit organizations.